At Arch Group, we believe that your treatment experience begins as soon as you make the first phone call. We try to make this difficult time as seamless and stress free as possible.

Arch Group is affiliated with a number of large major medical insurance companies, for which we are contracted and accept co-payments as payment in full. There are a number of insurance companies for which we are not participating providers. In these cases, often times an insurance company will allow for out-of-network benefits to cover psychological services with a clinician of your choice. Most plans require the patient to pay a deductible after which 70-80% of the fee is reimbursed. There may be a limit to the number of sessions or the dollar amount that is reimbursable for each session or annually. At Arch Group we work closely with our clients to determine what options are available to them based on their individual insurance plans.

Navigating managed care can be confusing and frustrating for the individual trying to understand their benefits. Mental health coverage presents with complicated issues. We are here to help you understand how your benefits can facilitate your therapeutic experience. Clients are generally covered for 30 to 52 visits a year. Your plan may require pre-authorization and/or continued authorization throughout the length of your work with Arch Group. Our clinicians will provide your insurance company with all of the documentation required to maintain treatment authorization. Each plan or employer also determines what type of services will be covered. Marital counseling and diagnostic evaluations are often not covered by health insurance.

Your employer may offer EAP (employee assistance program) sessions in addition to your major medical benefits. Arch Group is affiliated with the EAP program. If your employer participates with the employee assistance program, you may utilize these benefits for your initial two sessions, at no cost.